FAQ

FAQ2022-05-08T19:24:33+00:00

GOT A QUESTION? NO PROBLEM.

We want you to be thrilled with your new product.

You may have some questions about your new Xopos product. Here are answers to some common questions from our customers.

Is the Media Mat dishwasher safe?2022-05-08T19:15:59+00:00

Absolutely (and thank goodness!). We know what kind of messes kids make. So if you’re at home, a quick rinse in the sink and flip it upside down on the top dish rack in a regular cycle and it should be good to go for the next use. And yes, it can handle the hottest heat in the drying cycle.

Is Media Mat safe for my kids?2022-05-08T19:18:41+00:00

Yes. Media Mat is BPA, PVC, Lead and Phthalate-Free.

Can Media Mat go in the microwave?2022-05-08T19:19:34+00:00

It sure can. But like anything that’s microwave, be sure to use caution when taking it out as the silicone can warm up.

If I don’t love my Media Mat, can I return it?2022-05-08T19:21:05+00:00

We think you’ll love Media Mat, but if for some reason you’re not 100% happy with your purchase you can return it for a full refund. Refunds are handled by Amazon. So simply use Amazon’s return policy and we’ll get you paid back.

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